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Refund Policy

Last updated 16 October 2026

30-day refunds

If you are not satisfied with a payment made through the Service, you can request a full refund within 30 days of the payment date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email on your receipt, or contact us at support@vidakai.org and we will help.

What happens next

Approved refunds go back to the original payment method. When a fee is refunded, it is shown as unpaid again in the club's records. See also Paddle's refund policy.